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Operations & AutomationOur approach to operations and technology automation centers on making sure that no matter how complex your travel plans are, you will be guaranteed an exceptional level of service supported by state-of-the-art back-office systems. And because technology is changing, we are continuously evaluating and implementing new technologies and systems to support your needs. The result? A powerful infrastructure to serve you as you want to be served. Topaz International, a world leader in airfare auditing, has announced a new international benchmarking study that showed that the airline booking system used by Executive Travel consistently finds the lowest available airfares worldwide. Topaz tracked the performance and itinerary pricing results of four of the most prominent low-fare shopping tools in the travel industry. Results revealed that our booking system not only finds lowest fares more often than other products, nearly 60 percent of the time overall, but also generates an average saving of $68.13 per ticket. OperationsNo travel agency in the new millennium can operate without a solid operational foundation and Executive Travel Consultants is no exception. Our operational system is robust and fully tested to ensure you the highest degree of customer satisfaction.
Quality ControlWe pride ourselves on the services we provide and our ability to continually save you money through our comprehensive quality control process.
TechnologyWe work to make technology ubiquitous so that you see the results of our application of technology while not needing to concern yourself with the inner workings of that technology. And you can rest assured that we will continue to research further advances in technology, and implement any that will improve the quality of service we can offer you. Core technologies currently employed include:
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