Testimonials

Hi ETC!

I happily write this review for ETC out of Bellevue, WA. This business knows the travel world and everything about it. I work as an Executive Assistant for a business that uses ETC as their corporate travel provider, 8 years running. The people working at ETC are knowledgeable beyond the norm, extremely helpful, kind to a fault, aware of policies and programs and take the very best care of their clients. I highly recommend this business... HIGHLY recommend. 5 Stars. If there were more stars available to give, I would give them. Please consider ETC for corporate and personal travel. They are truly exceptional.

It is my pleasure to recommend Executive Travel Consultants, Ltd. as a corporate travel agency partner. For 15 years our firm worked with Angie Darby, President, and her quality team of dedicated travel consultants for all of our corporate travel needs.

Executive Travel Consultants always provided us with excellent client service, comprehensive travel reporting, accesss to an online interface, and highly professional travel agents who delivered nothing short of the gold standard in client service. I would highly recommend Executive Travel Consultants to any organization in search of a premier corporate travel agency and business partner.

Honestly, I can't say enough GOOD things about this company and their friendly staff. I have come to rely on their quality service and fast results! Each and every agent has vast knowledge to tap into and somehow in the midst of the stress that sometimes accompanies travel they treat their customer like a PERSON. There have been many times I have called Tonya or Angie in a slight panic with changes to an itinerary and they have taken the strain right out of it. I'm the type of person who watches the dollar, and I know when I call ETC, they have my interests in mind. There have been times I have set up a trip and Rosalinda makes changes on the back-end and saves us literally hundreds of dollars. They have my back. This is why they are my very first call when I need something travel related, professional or personal! Thanks ETC! You make a difference! Tiffany

I wanted to personally drop you a note to say Thank you for being an amazing travel consultant to work with over the past 10+ years! You have truly been a partner to me and have provided nothing but top level elite client service, and quite honestly have set a very high bar for others to meet in my opinion. I want you to know I will miss working with you greatly. In the event I am given the opportunity to make a recommendation to anyone within my network for a dynamic travel consultant and company, you and ETC Travel will be at the top of my list. Thank you again, and I hope that our paths cross again in the future.

For taking care of us this year! We wouldn't dare travel without you. Keep my phone number on your speed dial if any new potential ETC clients need testimonials on our experience.

We owe you a good many thanks for all you have done for Nicolas' family and for keeping in touch w/Nicolas through this painful time. His family is back safely now. No other travel agency would handle this as personal as you did or go beyond the call of duty. You are the best. Again we can't thank you enough.

I use ETC Travel Consultants for booking business travel. They provide the most excellent customer service, attention to detail and professionalism. They go above and beyond to ensure every aspect of our trips run smoothly and we receive the best prices possible. I have used many travel agencies over the years and ETC is the best. I highly recommend them.

I typically book my own vacation travel but this trip had some extra layers of complexity so I wanted some pro help. That turned out to be an incredibly wise decision when my first airline cancelled a flight that would have left me stranded in Iceland for a night and would have meant re-orchestrating two additional foreign connections, ground transportation and accommodations. I was notified by the airline while I was in line at TSA! ETC had it all sorted out by the time I arrived at the gate - had me rebooked on a direct flight with a different airline to my second connection so the whole trip otherwise stayed intact. There's really no way I could have pulled that off on my own in the moment. I'm so grateful I was able to enjoy my vacation and not spend the first day figuring out how to get there. Thank you!!

THANK YOU for your continued help. Not only with flights and scheduling, but also with the regulations for various airlines and international locations and Department of State requirements...It's a LOT and it's fluid and changing and I just wanted to recognize the efforts that Angie and the team have done for me! We appreciate you guys and I have a whole OTHER level of respect for what you do and how we rely on you as a trusted advisor.

We have worked with ETC travel and the Deem website for many years. They have been extremely attentive to our needs and go out of their way to meet our needs, even when I think it’s out of their realm.

The website is easy to manage, and they have a phone app - once a trip is booked, the traveler can go on their phone and see their whole itinerary. My boss uses it all the time.

I meant to tell you that I used your emergency off-hours service this past Friday. My aversion to ever calling them in the past is based on horrible service I received from my former travel agent's emergency service. BUT, I was extremely impressed with the response I got when I called yours! A "live person" answered on the second ring, was very responsive and anxious to help and as an added bonus, she spoke perfect English!